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Terms of service

Standard contract for the online sale of consumer goods
The Purchaser expressly declares to make the purchase for purposes unrelated to the commercial or professional activity.
Identification of the Supplier
The real object of these general conditions are to be sold by the company "The Vasconi" Piero Vasconi based in Cernobbio, Via Regina No. 36, registered with the Chamber of Commerce of Como to the number of register 97 945 artisans of the Register of Handicraft Enterprises, with the number of register of economic Administrative 295115,
CF n. VSCPRI69R08C933S VAT No. 03068320138 hereinafter referred to as "Provider", e-mail address certified This email address is being protected from spambots. You need JavaScript enabled to view it.
1. Definitions
1.1. The term "contract of sale on line" means the purchase agreement relating to
movable property of the Supplier, signed between them and the Purchaser as part of a sales system
remotely via telematics, organized by the Supplier.
1.2. The term "Buyer" means the consumer individual who performs the purchase, of which
to this contract, for purposes not related to the commercial or professional activity.
1.3. The term "Supplier" means the person specified in the inscription or the lender
information services.
2. Object of the contract
2.1. With this contract, respectively, the Supplier sells and the Purchaser acquires at a distance through
telematics movable materials indicated and offered for sale on the site
2.2. The products referred to in the preceding paragraph are illustrated page
3. Terms of the lease contract
The contract between the Supplier and the Buyer concludes exclusively through the Internet by
access Purchaser at, where, following the procedures indicated, the Buyer formalizes the proposal for the purchase of goods contract for the purchase of goods referred to in paragraph 1 of Previous article.
4. Conclusion and effectiveness of the contract
4.1. The purchase agreement is concluded by correctly filling in the application form and consent
purchase expressed by the accession sent online or by completing the form / form
attached to the electronic catalog online at and then send the form /
module, always after viewing a web page order summary, printable,
which are listing the payer and the order, the price of goods purchased, the cost of
shipping and any additional charges, the procedures and terms of payment, the address where the
goods will be delivered, the timing of delivery and the existence of the right of withdrawal.
4.2. At a time when the Supplier receives the order by the Buyer shall send an e-mail
confirmation or to display a web page confirmation and order summary, printable,
which are also reported data retrieved in the previous step.
4.3. The contract is deemed not perfected and effective between the parties failing to point
5. Payment and reimbursement
5.1. Each payment by the Purchaser will be possible only by means of one of the methods indicated in the web page by the Supplier.
5.2. Any refund will be credited to the Buyer through one of the arrangements proposed by the
Supplier and Buyer choice, in a timely manner and, in the case of exercise of the right of withdrawal,
as governed by Section 13, paragraph 2 and following of this contract, at the latest within 30 days
the date on which the Supplier is aware of the termination.
5.3. All communications concerning payments are made on a separate line Supplier protected
by encryption system. The Supplier guarantees the storage of this information with a further
level of encryption and security in accordance with the provisions of applicable regulations regarding the protection
of personal data.
6. Timing and mode of delivery
6.1. The Supplier will deliver the products selected and ordered, in the manner chosen by the Purchaser or indicated on the website at the time of supply of good, as confirmed in the email referred to in paragraph 4.2.
6.2. The timing of the costs may vary from the day you order a maximum of working days
by the confirmation of the same. In the event that the Supplier is unable to ship within that period but in any event within one shown in the next step will be given in a timely
notice by e-mail to Buyer.
6.3. The manner, timing and shipping costs are clearly stated and well highlighted at
7. Prices
7.1. All the selling prices of the products displayed and indicated on the website en / shop, are expressed in euro and an offer to the public pursuant to art. 1336 cc
7.2. The sales prices of the previous point, include VAT and any other taxes.
The shipping fee and any additional charges (eg customs clearance), shall be borne by the purchaser.
7.3. The prices indicated for each item offered to the public are valid until the
date indicated in the catalog.
8. Availability of products
8.1. The Supplier assures through the electronic system used processing and order fulfillment
without delay. For this purpose, indicates in real time, in its electronic catalog, the number of products
available and non-available and shipping times.
8.2. If an order exceeds the amount present in the warehouse, the Supplier, by e-mail,
make known to the Purchaser if the property is no longer bookable or what are the waiting times to get
good choice, wondering whether it will confirm the order or not.
8.3. The computer system of the Supplier confirmation in the shortest possible time the registration
order by sending you a confirmation by e-mail, according to paragraph 4.2.
9. Limitation of Liability
9.1. The Supplier shall not assume any liability for disruptions caused by force majeure, in
If not able to execute the order within the time stipulated in the contract.
9.2. The Supplier shall not be liable to the Buyer, except in cases of willful misconduct or gross negligence,
for outages or malfunctions related to the use of the Internet outside of its control
or its sub-suppliers.
9.3. The Supplier will not be liable for any damages, losses and costs incurred by the Buyer
Following the failure to perform the contract for reasons not attributable to him, as the Buyer law
only to a refund of the price paid and any additional charges incurred.
9.4. The Supplier shall not assume any liability for any fraudulent and illegal use that may be
made by a third party, credit cards, checks and other means of payment, when payment
the products purchased, if he proves that he took all possible precautions based on the best
knowledge and experience of the moment and according to ordinary diligence.
9.5. In no event shall Buyer be liable for delays or mistakes in the payment
if he proves that he made the payment in the same time and manner specified by the Supplier.
10. Liability for defects, evidence of harm and damages: the obligations of the Supplier
10.1. Under Articles. 114 et seq. of the Consumer Code, the Supplier is responsible for the damage caused
defects of goods sold should he fail to inform the injured person, within a period of three months from the
request, the identity and address of the manufacturer or the person who supplied him with the good.
10.2. The above request, by the injured party, must be made in writing and shall state the product
that caused the damage, the place and date of purchase; must also contain the offer in vision
of the product, if it still exists.
10.3. The Supplier shall not be held responsible for the consequences resulting from a defective product
if the defect is due to compliance of the product, to a rule of law or imperative a measure
binding, or if the state of scientific and technical knowledge at the time when the producer
he put the product into circulation, not even allowed to consider the product as defective.
10.4. No compensation will be due if the injured party was aware of the defect in the product
and the danger entailed by it and yet there has voluntarily exposed.
10.5. In any case, the damage must prove the defect, damage, and the causal relationship between defect and
10.6. The injured party may seek compensation for damage caused by death or personal injury
or destruction or deterioration of property other than the defective product, provided that a normally intended private use or consumption, and so mainly used by the injured.
10.7. The damage to things in art. 123 of the Code of consumption will, however, be compensated only insofar
that exceeds the sum of EUR trecentottantasette (EUR 387).
11. Guarantees and delivery of care
11.1. The Supplier is liable for any lack of conformity which becomes apparent within
two years after delivery.
11.2. For the purpose of this contract is assumed that the consumer goods comply with the contract if,
where relevant, the following circumstances exist: a) are fit for the purposes which are normally used
goods of the same type; b) comply with the description given by the seller and possess the qualities of
well that the seller presented to the consumer as a sample or model; c) show the quality
and performance which are normal in goods of the same type and which the consumer can reasonably expect,
given the nature of the property and, where appropriate, public statements on the characteristics
specifications of the goods made about them by the seller, the producer or his agent or representative,
particularly in advertising or labeling; d) are also suitable for use particularly wanted by
consumer and that you have to be made known to the seller at the time of conclusion
of the contract and that the seller has accepted, also implicitly.
11.3. The Buyer loses all rights to the seller if it denounces the lack of conformity within
the period of two months from the date on which the defect was discovered. The complaint is not necessary if the
Seller has acknowledged the existence of the defect or has concealed.
11.4. In any case, unless proved otherwise, it is assumed that any lack of conformity which becomes apparent within
six months after delivery of the goods already existed on that date, unless this presumption is incompatible
with the nature of the goods or the nature of the lack of conformity.
11.5. In case of lack of conformity, Buyer may ask, alternatively and without charge, to
conditions set out below, the repair or replacement of the goods purchased, a reduction of
the purchase price or the termination of this contract, unless the request is objectively
impossible to satisfy or it is prohibitively expensive for the Supplier pursuant to art.
130, paragraph 4, of the Consumer Code.
11.6. The request must be made in writing sent by registered letter with acknowledgment of
return or by certified mail, to the Supplier, which will indicate their willingness
to act on your request, or the reasons that prevent him from doing so, within seven working days
receipt. In the same communication, where the Supplier has accepted the request of the Purchaser,
must indicate the method of delivery or return of the property as well as the deadline for the return
or replacement of the defective goods.
11.7. If repair and replacement are impossible or excessively expensive, or the Supplier
has failed to repair or replace the goods within the period referred to in point
previous or, finally, the replacement or repair carried out previously have caused
significant inconvenience to the Buyer, these may request, at its option, an appropriate reduction of
price or termination of contract. Buyer shall in such case send their request
the Supplier, which will indicate their willingness to act on the same, or the reasons
that prevent them from doing so, within seven working days of receipt.
11.8. In the same communication, where the Supplier has accepted the request of the Purchaser, will
indicate the price reduction proposal or how to return the defective goods.
In such cases will charge the Buyer indicate how the crediting of amounts previously
paid to the Supplier.
12. Obligations of the Buyer
12.1. Buyer agrees to pay the price of the goods purchased in the time and manner specified by the
12.2. Buyer agrees, once the purchase process online, to provide for
press and the conservation of this contract.
12.3. The information contained in this contract have been, however, already examined and accepted
Buyer, who acknowledges, as this step is mandatory before confirmation
13. Right of withdrawal
13.1. The Purchaser has in any case the right to terminate the contract without penalty
and without specifying the reason, within 14 (fourteen) working days, beginning on
days of receipt of the goods purchased.
13.2. In the event that the trader has satisfied the information requirements of existence,
methods and timing of the return or collection of the goods in the event of exercise of the right of withdrawal under
art. 52 of the Consumer Code, the deadline for exercising the right of withdrawal is 90 (ninety)
days and starts from the day of receipt of the goods by the consumer.
13.3. If the Buyer decides to exercise the right of withdrawal, should notify the
seller by registered mail with return receipt to Vasconi Photo - Via Regina 36-22012 Cernobbio (CO) Italy and by e-mail by filling out the form on the site, provided such communications are confirmed by the sending of recommended with return receipt
Vasconi photos at Via Regina 36, ​​22012 Cernobbio (CO) Italy within 48 (forty eight) hours or by certified mail to the e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..
For the purpose of exercising the right of withdrawal sending the notice may validly be replaced by the return goods purchased, provided that the same terms. Shall prevail between the parties the date of delivery to the post office or courier.
13.4. The return of the property will still take place no later than 30 (thirty) days from
date of receipt of the asset. In any case, for there to be entitled to a refund of the full price paid,
The goods must be returned intact and, in any case, in normal condition.
13.5. The Purchaser may not exercise this right of withdrawal for the purchase of products
audiovisual or sealed software which have been opened by the same, as well as goods made
specifications or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly, the supply of newspapers, periodicals and magazines, and goods whose price is dependent on fluctuations in the financial market that the professional is not able to control and in any other case art. 55 of the Code. cons.
13.6. The only expenses payable by the consumer for exercising the right of withdrawal under this
article is the direct cost of returning the goods to the Supplier, unless the Supplier does not accept
of accollarsele.
13.7. The Supplier will free the repayment of the full amount paid by Buyer
within 30 (thirty) days of receipt of notice of withdrawal.
13.8. With the receipt of notice which the Purchaser shall notify the exercise of the right
of withdrawal, the parties of this contract are dissolved by mutual obligations, except as provided
in paragraphs of this Article.
14. Causes of resolution
14.1. The bonds referred to in 12.1, assumed by the Buyer, and the guarantee of good
late payment that the Buyer makes with the media in art. 5.1, and also the exact fulfillment
the obligations assumed by the Supplier in paragraph 6 are essential, so that by express agreement, the failure of even one of these obligations, if not determined by circumstances or force majeure, will result in the termination of the contract under article 1456 cc without any judicial decision.
15. Protection of confidentiality and data processing Buyer
15.1. The Supplier protects the privacy of its customers and ensures that the data processing complies
with the provisions of the privacy legislation of Legislative Decree no. 30 June 2003, n. 1961.
1 General measure of the Authority for the Protection of Personal Data simplifications of certain acts in public and private for processing operations for administrative or accounting purposes of 19 June 2008, published in the Official Gazette on 1 July 2008, n. 152.
2 General measure of the Authority for the Protection of Personal Data Practical Guide to simplification measures for small and medium-sized enterprises of 24 May 2007, published in Official Gazette of June 21, 2007, n. 142.
15.2. Personal data collected directly and / or through third parties by the Supplier
Process owner, is collected and processed in printed,
informatics, telematics, in relation to the mode of treatment, with the purpose of registering
the order and provide him with the procedures for the execution of this contract and the
necessary communications, in addition to the fulfillment of any obligation of the law, and to allow
effective management of business relationships to the extent necessary to perform the best
the requested service (art. 24, paragraph 1, letter b) of Legislative Decree no. 196/2003) 22.
15.3. The Supplier undertakes to treat as confidential data and information provided by Buyer
and not to disclose to unauthorized persons, or to use them for purposes other than those for which
were collected or to transmit them to third parties.
Such data can be produced only at the request of the court or other authority to
law authorized.
15.4. Personal data will be disclosed after signing of a confidentiality of
data, only to delegates to carry out activities necessary for the execution of the contract
signed and disclosed only for that purpose.
15.5. The Purchaser has the rights under Article. 7 of Legislative Decree no. 196/2003, and that is the right to obtain:
a) updating, rectification or, when interested, integration of data;
b) the cancellation, anonymization or blocking of data processed in violation of
law, including data which need not be kept for the purposes for which the
data were collected or subsequently processed;
c) certification that the operations in letters a) and b) have been notified, as also
related to their contents, to those to whom the data were communicated or disseminated, unless
where this proves impossible or involves means manifestly disproportionate to the protected right. The party has the right to object, in whole or in part, for
legitimate reasons the processing of personal data concerning him, even to the scope of
collection; to the processing of personal data for purposes of sending advertising material
or direct selling or for carrying out market research or commercial communication.
15.6. The communication of personal data by the Buyer is a necessary condition for
proper and timely execution of this contract. Failing that, can not be given over to the question
15.7. In any case, the data collected will be kept for a period of time not exceeding that necessary for the purposes for which it was collected or subsequently processed. Their removal will still safely.
15.8. Owner of the collection and processing of personal data, is the Provider, to which the purchaser may
address, at the corporate headquarters, every request3.

15.9. Any communications sent to the email (including electronic) of the Supplier (requests, suggestions, ideas, information, materials etc.) Will not be considered confidential information or data, must not violate the rights of others and must contain valid information, not violate the rights of others and true, in any case can not be attributed to the Supplier any responsibility on the content of the messages themselves.
16. Storage Mode contract
16.1. Under Article. 12 of Legislative Decree no. 70/2003, the Provider shall notify the Purchaser that any order sent
is stored in digital / paper form on the server / at the headquarters of the Supplier, according to criteria
of confidentiality and security.
17. Communications and Complaints
17.1. Written communications to the Supplier and any complaints will be considered valid
only if sent to the following address: Photo Vasconi Via Queen 36-22012 Cernobbio (CO), Italy, transmitted or sent by e-mail through the form of site The Buyer indicates the registration form his residence or domicile, telephone number or email address to which he wishes to be sent notices of the Supplier.
18. Settlement of disputes
18.1. All disputes arising from this contract shall be resolved in a conciliation attempt at mediation body of the Chamber of Commerce of Como and resolved according to the Conciliation Rules adopted by it.
18.2. If either appeal to the ordinary judicial authorities, the jurisdiction is that of the place of residence or domicile of choice of the consumer, mandatory under del'art. 33, paragraph 2, letter u) cod. cons.
19. Applicable law and reference
19.1. This agreement is governed by Italian law.
19.2. Although not expressly provided, the rules of law applicable to the relations and
case described in this agreement, and in particular Article. 5 of the Rome Convention
Under Article 19.3. 60 cod. cons., is expressly invoked the provisions contained in Part
III, Title III, Chapter I cod. cons.
Final clause
This agreement repeals and replaces any agreement, understanding, negotiation, written or oral, intervened
previously between the parties concerning the subject of this contract.

15.9. Tutto quanto dovesse pervenire all’indirizzo di posta (anche elettronica) del Fornitore (richieste, suggerimenti, idee, informazioni, materiali ecc.) non sarà considerato informazione o dato di natura confidenziale, non dovrà violare diritti altrui e dovrà contenere informazioni valide, non lesive di diritti altrui e veritiere, in ogni caso non potrà essere attribuita al Fornitore responsabilità alcuna sul contenuto dei messaggi stessi.
16. Modalità di archiviazione del contratto
16.1. Ai sensi dell’art. 12 del d.lgs. 70/2003, il Fornitore informa l’Acquirente che ogni ordine inviato
viene conservato in forma digitale/cartacea sul server/presso la sede del Fornitore stesso, secondo criteri
di riservatezza e sicurezza.
17. Comunicazioni e reclami
17.1. Le comunicazioni scritte dirette al Fornitore e gli eventuali reclami saranno ritenuti validi
unicamente ove inviati al seguente indirizzo: Foto Vasconi Via regina 36 – 22012 Cernobbio (CO) Italia , oppure trasmessi inviati tramite e-mail tramite il form del sito L’Acquirente indica nel modulo di registrazione la propria residenza o domicilio, il numero telefonico o l’indirizzo di posta elettronica al quale desidera siano inviate le comunicazioni del Fornitore.
18. Composizione delle controversie
18.1. Tutte le controversie nascenti dal presente contratto saranno devolute a un tentativo di conciliazione presso l’Organismo di mediazione della Camera di Commercio di Como e risolte secondo il Regolamento di conciliazione dalla stessa adottato.
18.2. Qualora le Parti intendano adire l’Autorità Giudiziaria ordinaria, il Foro competente è quello del luogo di residenza o di domicilio elettivo del consumatore, inderogabile ai sensi del’art. 33, comma 2, lettera u) cod. cons.
19. Legge applicabile e rinvio
19.1. Il presente contratto è regolato dalla legge italiana.
19.2. Per quanto qui non espressamente disposto valgono le norme di legge applicabili ai rapporti e alle
fattispecie previste nel presente contratto, e in particolar modo l’art. 5 della Convenzione di Roma del
19.3 Ai sensi dell’art. 60 cod. cons., viene qui espressamente richiamata la disciplina contenuta nella Parte
III, Titolo III, Capo I cod. cons.
Clausola finale
Il presente contratto abroga e sostituisce ogni accordo, intesa, negoziazione, scritta od orale, intervenuta
in precedenza tra le parti e concernente l’oggetto di questo contratto.